![]() ![]() ![]() We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. To edit a review you’ve already submitted, please contact our Customer Service team. You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. This service is only for registered Lawson WEB Member in Japan and will not apply at HMV STORES overseas.Each review score is between 1-10. The product cannot be received at another store, nor delivered. Products may only be picked up, at the store it was put on hold or back ordered at. ![]() Have item name or catalogue number when contacting HMV STORE. Please contact the store directly for benefits. Price, content of the novelty, and Number of Novelty (First Press) may also differ among stores. HMV&BOOKS online Price, Ponta Points and Campaigns on HMV&BOOKS online will not apply when picking up orders at physical HMV STORE. If the item can not be reserved you will be notified via mail. ![]() If you can not proceed to confirmation page, call the HMV STORE for further information. Items may be out of stock at the time of order. The availability of items is updated every hour. Reservation procedure page will appear when "Reserve" or "Oder" is selected. This system is available when only "Reserve" or "Order" button is visible next to the store name. 1 copy per item will be accepted for reservation. Contact the store for further information.Ĭhecking stocks for newly open stores may take up to 2-3 days. ![]()
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